Plumber Reviews - Are They Important?
As a local business owner, our plumber reviews are kind of like a performance evaluation. These reviews, also known as feedback, let us know if we are performing up to your expectations.
Online reviews tell us if our knowledge and training are keeping our clients smiling even in some of the toughest situations. Someone once told me "People do business with People they Trust". To me, this is the cornerstone of our business.
As a homeowner, plumber reviews help guide you in choosing the right plumber for the job. The number of consumers who read and trust plumber reviews is increasing. According to one survey over 80 percent of consumers trust reviews as much as a personal referrals.
Reviews and feedback help us to interact with our customer base online while increasing engagement and helping us to build relationships with our clients. By listening to our clients feedback we are able to fine tune our business philosophy to meet today's standards.
What to Look For in A Review
Beside the "A Rating on Angie's list" or the "Five Star Rating on Google" there are some things you want to look for as you read local plumber reviews. These little references will help guide you in choosing the right company for your project.
- Punctual - Did they show up when they said they would?
- Cleanliness - How was your home left when they were finished?
- Friendliness - Was the plumber easy to communicate with?
- Quality of Work - Was the work performed to the highest standards?
By doing your research and focusing on these key points you are on your way to finding the right plumber for you.
How We Get Our Plumber Reviews
One of things Absolute Plumbing & Boiler prides itself on is Quality work and keeping our word. After every service call we perform, we send a Feedback form to our customers to see how their experience was with our services. All of our plumber reviews are automatically posted on this page for everyone to see. This gives us a gauge of how well we are servicing our clients.
Our Reviews
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Great customer service, excellent work.
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Great job.
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I called Absolute Plumbing to do maintenance on the boiler at my house. Dan arrived when he said he would, thoroughly checked out the boiler and other components of the hot water heating system, and explained how the boiler & components work. For me, that took at least some of the mystery out of the heating system. I would call him again for service.
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I was very relieved when I found this Company. I had spent a couple weeks looking for one and had left messages at another Company and they still haven’t returned my call ( not that I need them now)! Dan returned my call promptly and was at my house within an hour:) Sump Pump was installed in a timely manner, I will have him back again👍
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It was interesting,informative and a painless exper.
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Dan returned my initial phone call promptly. He was able to come out quickly and did a great job on installing my new hot water tank. He even sent me photos of the installation via text message, since I was of town on the day of the replacement.