Plumber Reviews - Are They Important?
As a local business owner, our plumber reviews are kind of like a performance evaluation. These reviews, also known as feedback, let us know if we are performing up to your expectations.
Online reviews tell us if our knowledge and training are keeping our clients smiling even in some of the toughest situations. Someone once told me "People do business with People they Trust". To me, this is the cornerstone of our business.
As a homeowner, plumber reviews help guide you in choosing the right plumber for the job. The number of consumers who read and trust plumber reviews is increasing. According to one survey over 80 percent of consumers trust reviews as much as a personal referrals.
Reviews and feedback help us to interact with our customer base online while increasing engagement and helping us to build relationships with our clients. By listening to our clients feedback we are able to fine tune our business philosophy to meet today's standards.
What to Look For in A Review
Beside the "A Rating on Angie's list" or the "Five Star Rating on Google" there are some things you want to look for as you read local plumber reviews. These little references will help guide you in choosing the right company for your project.
- Punctual - Did they show up when they said they would?
- Cleanliness - How was your home left when they were finished?
- Friendliness - Was the plumber easy to communicate with?
- Quality of Work - Was the work performed to the highest standards?
By doing your research and focusing on these key points you are on your way to finding the right plumber for you.
How We Get Our Plumber Reviews
One of things Absolute Plumbing & Boiler prides itself on is Quality work and keeping our word. After every service call we perform, we send a Feedback form to our customers to see how their experience was with our services. All of our plumber reviews are automatically posted on this page for everyone to see. This gives us a gauge of how well we are servicing our clients.
Our Reviews
Ohio's loss is South Carolina's gain
Dan Moss was our plumber here in Ohio. To say that we were sad he moved to SC is an understatement. He came several times to service our plumbing needs in our mobile home, and was very knowledgeable, his estimates were on the money, and his work was topnotch. South Carolina has snagged a gem!
No Title
Dan Moss with Absolute has been taking care of our plumbing needs for over 25 years and has done fabulous work and comes out when needed even when we called him at 4:00am he came right away.
No Title
Boiler replacement was done with the utmost professionalism and the job came in under budget!! Dan is the man!!
Great Preventative Maintenance on Sump Pump
When Dan was previously here he inspected our sump pump with battery back up. The battery was five years old and needed replacement and the sump pump components needed preventative maintenance. Dan came back to perform this work and did so professionally and quickly. We are pleased with his work and will continue to use his service.
Replacement of hot water heater.
Absolute Plumbing & Boiler was on time for their appointment…very courteous….clean ….thorough and efficient.Tthey were very fairly priced. Highly recommend.
Best Plumber Ever
I was lucky enough to find Dan Moss, Absolute Plumbing about eight years ago, and have been using him ever since. He is knowledgeable, reliable, courteous, on time, and does an excellent job. This is what you would hope for in any service company.