Plumber Reviews - Are They Important?
As a local business owner, our plumber reviews are kind of like a performance evaluation. These reviews, also known as feedback, let us know if we are performing up to your expectations.
Online reviews tell us if our knowledge and training are keeping our clients smiling even in some of the toughest situations. Someone once told me "People do business with People they Trust". To me, this is the cornerstone of our business.
As a homeowner, plumber reviews help guide you in choosing the right plumber for the job. The number of consumers who read and trust plumber reviews is increasing. According to one survey over 80 percent of consumers trust reviews as much as a personal referrals.
Reviews and feedback help us to interact with our customer base online while increasing engagement and helping us to build relationships with our clients. By listening to our clients feedback we are able to fine tune our business philosophy to meet today's standards.
What to Look For in A Review
Beside the "A Rating on Angie's list" or the "Five Star Rating on Google" there are some things you want to look for as you read local plumber reviews. These little references will help guide you in choosing the right company for your project.
- Punctual - Did they show up when they said they would?
- Cleanliness - How was your home left when they were finished?
- Friendliness - Was the plumber easy to communicate with?
- Quality of Work - Was the work performed to the highest standards?
By doing your research and focusing on these key points you are on your way to finding the right plumber for you.
How We Get Our Plumber Reviews
One of things Absolute Plumbing & Boiler prides itself on is Quality work and keeping our word. After every service call we perform, we send a Feedback form to our customers to see how their experience was with our services. All of our plumber reviews are automatically posted on this page for everyone to see. This gives us a gauge of how well we are servicing our clients.
Our Reviews
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Very professional, punctual & fair. Would definitely call again for future repairs. A pleasure to have working in my home. Very respectful! Great job! 5+ stars
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Friendly, informative, & responded quickly to our call. After he replaced the hot water tank, he cleaned up and took the old tank as well. Would definitely use Dan again for other plumbing needs.
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Timely service. Excellent work. Provided much needed and valuable education about other services that might be needed in the future, without applying pressure to have more work done now.
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Dan was able to come out and install a new hot water heater the same day we called him. He was very friendly, knowledgeable, honest and upfront about our project. We would recommend him to anyone who needs a great plumber.
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It’s always a relief knowing that the substandard work done by a previous provider is being fixed correctly. Thanks for the attention to detail.
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Very professional and prompt. Dan is also very upfront with what is needed and is thorough in his approach. Thank you!