Plumber Reviews - Are They Important?
As a local business owner, our plumber reviews are kind of like a performance evaluation. These reviews, also known as feedback, let us know if we are performing up to your expectations.
Online reviews tell us if our knowledge and training are keeping our clients smiling even in some of the toughest situations. Someone once told me "People do business with People they Trust". To me, this is the cornerstone of our business.
As a homeowner, plumber reviews help guide you in choosing the right plumber for the job. The number of consumers who read and trust plumber reviews is increasing. According to one survey over 80 percent of consumers trust reviews as much as a personal referrals.
Reviews and feedback help us to interact with our customer base online while increasing engagement and helping us to build relationships with our clients. By listening to our clients feedback we are able to fine tune our business philosophy to meet today's standards.
What to Look For in A Review
Beside the "A Rating on Angie's list" or the "Five Star Rating on Google" there are some things you want to look for as you read local plumber reviews. These little references will help guide you in choosing the right company for your project.
- Punctual - Did they show up when they said they would?
- Cleanliness - How was your home left when they were finished?
- Friendliness - Was the plumber easy to communicate with?
- Quality of Work - Was the work performed to the highest standards?
By doing your research and focusing on these key points you are on your way to finding the right plumber for you.
How We Get Our Plumber Reviews
One of things Absolute Plumbing & Boiler prides itself on is Quality work and keeping our word. After every service call we perform, we send a Feedback form to our customers to see how their experience was with our services. All of our plumber reviews are automatically posted on this page for everyone to see. This gives us a gauge of how well we are servicing our clients.
Dan was amazing! Very friendly and professional. He taught my husband and I a lot about the plumbing of our home while fixing the issue at hand. Definitely recommend and will be using Absolute Plumbing & Boiler for future needs!
Called Dan in the morning and he fixed the leak by early afternoon. Profesional and very knowledgeable. I would highly recommend him.
I had Absolute Plumbing out to change my water heater. Dan showed up when he said he would and provided me several water heater options. His work was professional and he cleaned up the area when he was finished.
I will definitely use him again for future plumbing needs.
Dan was outstanding! He provided quality service during a tankless water heater installation. He was extremely responsive and provided excellent workmanship at a fair price.
Thank you Absolute for fixing my water problem at our mobile home on the most horrible day. Also for going the extra mile to replace insulation which was destroyed by the leaks and making sure we were covered with the insulation especially going into the winter months ahead. Thank You, Thank You , Thank You!!!
We just relocated to the Summerville area. We needed some plumbing drains and water lines moved. After being stood up by another big plumbing company we decided to try a small local plumber in the area. I called Absolute Plumbing and to my surprise the owner Dan answered the phone. I explained what was going on and Dan came over the same day to look at our plumbing issue. He immediately found an alternate solution that made way more sense then the prior company. He was able to come out the next day and complete the work and saved us about $500. Dan will be our plumber from here on out.