Plumber Reviews - Are They Important?
As a local business owner, our plumber reviews are kind of like a performance evaluation. These reviews, also known as feedback, let us know if we are performing up to your expectations.
Online reviews tell us if our knowledge and training are keeping our clients smiling even in some of the toughest situations. Someone once told me "People do business with People they Trust". To me, this is the cornerstone of our business.
As a homeowner, plumber reviews help guide you in choosing the right plumber for the job. The number of consumers who read and trust plumber reviews is increasing. According to one survey over 80 percent of consumers trust reviews as much as a personal referrals.
Reviews and feedback help us to interact with our customer base online while increasing engagement and helping us to build relationships with our clients. By listening to our clients feedback we are able to fine tune our business philosophy to meet today's standards.
What to Look For in A Review
Beside the "A Rating on Angie's list" or the "Five Star Rating on Google" there are some things you want to look for as you read local plumber reviews. These little references will help guide you in choosing the right company for your project.
- Punctual - Did they show up when they said they would?
- Cleanliness - How was your home left when they were finished?
- Friendliness - Was the plumber easy to communicate with?
- Quality of Work - Was the work performed to the highest standards?
By doing your research and focusing on these key points you are on your way to finding the right plumber for you.
How We Get Our Plumber Reviews
One of things Absolute Plumbing & Boiler prides itself on is Quality work and keeping our word. After every service call we perform, we send a Feedback form to our customers to see how their experience was with our services. All of our plumber reviews are automatically posted on this page for everyone to see. This gives us a gauge of how well we are servicing our clients.
Our Reviews
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I am very impressed with the work of this company. Dan came out to service the boiler for my radiator heat in my very old house. He was punctual, courteous, knowledgeable, and very professional. He explained to me what he was looking for, as well as what I should be looking for in the future. I very much appreciated that he didn’t try to sell me anything I didn’t need. I felt reassured by his “if it’s still working don’t change it” perspective. He also educated me on a few things, since I inherited this house and am pretty clueless on these things. I was also impressed that he contacted me the next morning to make sure everything was running like it was supposed to. That professionalism, great work and super customer service means that I will use this company again in the future.
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Very satisfied! Work was done quickly and and looked great after completion. We were also fit in the schedule for same day service.
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Dan, did a great job he was polite and very professional he explained everything he was doing with the installation of a new water heater and the reasons why. He cleaned the area before he installed the new one and after he was done he showed me how to light the pilot light and how to change the temp. I would most definitely recommend Absolute plumbing to a friend…
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Dan has helped me with my plumbing more than once. He does excellent work, I have known Dan over 10 years. He is the only person I trust to do plumbing for me. His fees are reasonable and he explains everything
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Very professional. Cleaned up after he was finished and wore protective boots to keep carpets clean. Very knowledgeable and provided some good ideas to improve the operation of my sump well in the future.
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Very professional. Excellent communication skills. Took great care of my home and issues